• Welcome! 15% Off First Service.
  • No Gratuity/No Tipping is policy. Your biz is appreciated!

Frequently Asked Questions

How do I book a mobile nail appointment?

Booking is easy here on our website by filling out Contact+Booking.

What areas do you service?

Currently, we are serving the following areas of the GTA:

• mid Etobicoke

• mid Markham

• Richmond Hill

• Thornhill

If you reside within our Boundary Maps please do not hesitate to book an appointment. 

 

What are your service hours?

Our mobile service hours are:

Monday - Friday: 1pm - 7pm

Saturday: 12pm - 5pm

Why is there no gratuity/no tipping?

The public should not have to supplement anyone's income with gratuities/tips. This comes from having been on both sides of the issue. 

Your biz is appreciated!

What is the Deposit? What Deposits/Payments are accepted?

What is the Deposit?

A 30% deposit is required for all bookings. Deposits are non-refundable but can be applied to a booking which must be serviced within 30 days of original appointment *Policies.

What deposit slash payments are accepted?

Only bank E-Transfer is accepted for deposit. Both bank E-Transfer and cash are accepted for completion of service and products. Credit cards currently not accepted.

Cancellation Policy

We require a minimum of 24-hours advance notice for all cancellations or you will be charged the 30% deposit. Deposits are non-refundable but can be applied to a booking which must be serviced within 30 days of original appointment. Thereafter, any future booking will require an additional 30% deposit.

If the booking was made on the same day, please notify us at least 3 hours prior to cancellation or 15% of the 30% deposit will be charged. 

Cancelling/Rescheduling: info@mobnails.ca

 

 

What are your hygiene practices?

MOB NAILS (mobile) adheres to strict hygiene standards using sterilised tools and equipment.

Vodex SalonAir ventilation unit is brought to minimise dust and acrylic monomor. Monomer may irritate residents and pets. 

Please do not book if you have a cold or are within 7 days post cold.

If you have any requests or questions please ask.

Can I send an inspo picture to the nail technician?

(Optional) Upload your inspirational nail polish colour or design to help your tech prepare. Photo is for inspiration only as there is no guarantee of an exact match. Currently, Tier 1 (basic) nail art is offered. 

 

*Tier 2 nail art available in future.

What is acrygel (polygel)?

Acrygel, also called polygel, is made from a combination of acrylic powder and clear gel. It combines the durability of acrylic nails and the flexibility of gel nails. Acrygel is odourless.

 

What is Gel X?

Gel X is a full coverage soft gel tip made from 100% high quality soft gel (not ABS plastic) and offers:

  • Natural Gel X Tip Extensions for flatter nails
  • Sculpted Gel X Tip Extensions for more curved, rounded nails
  • Gel Overlay on natural nails
  • Lasts up to 2+ weeks
  • Can be filled or completely soaked off for a new extensions

No strong monomer odors

Gel X helps clients grow out their natural nails and some clients enjoy it so much that even when they have naturally long nails, they continue to use Gel X as a protective overlay.

What is Gel (shellac) Polish?

There are many brands of gel polish. Shellac is one of those brands of gel polish. Gel (shellac) polish is a longer lasting polish application than regular nail polish. Gel polish is cured under an LED light which makes it dry instantly.

What is required of me for my home service?

You are required to provide two chairs, power and water source, in a non-smoking residence. MOB NAILS (mobile) will provide the manicure table, equipment and products.

The nail tech will require a few minutes for both set-up and clean-up of the work area upon completion of service including taking away any disposables.

Please do not book if you are sick with a cold or within 7 days  post cold.

Nail Care

Acrylic & gel nails' worst enemy is hot water (remember soaking helps to remove them). To keep your nails looking their best, avoid long soaks in the tub, steamy showers and always wear rubber gloves when doing the washing up!

Using your nails as tools is a no-no! 

 

Which nails should you opt for? Acrygel, Acrylic, Gel X or Gel (shellac) manicure?